Standby service 24/7
We are here to help you
24/7 HOTLINE +49 172 5485149
You can reach our round-the-clock service worldwide 7 days a week at the above number:
Telephone support - Technical support and advice is first provided by telephone, where we work with you to solve the current problem by phone. A competent team is available for this purpose.
On-site service - If, in addition to telephone support, an on-site appointment becomes necessary, we will send a service technician to your premises within the shortest possible time.
Teleservice - Through direct access to your machine data, user interfaces, software of the plant, dryers and kilns and dialogue with your staff, our experts can initiate the necessary steps for troubleshooting.
Telephone support - Technical support and advice is first provided by telephone, where we work with you to solve the current problem by phone. A competent team is available for this purpose.
On-site service - If, in addition to telephone support, an on-site appointment becomes necessary, we will send a service technician to your premises within the shortest possible time.
Teleservice - Through direct access to your machine data, user interfaces, software of the plant, dryers and kilns and dialogue with your staff, our experts can initiate the necessary steps for troubleshooting.