This Code applies to:  

• Employees:
  As an internal guideline for ethical and responsible behaviour.  
• Suppliers and Business Partners:
  As a contractual basis for sustainable cooperation.  
• Customers:
  As proof of our commitment to quality, safety and ethical business conduct.

* In the following sections, the term “business partners” is used uniformly to address suppliers, customers, and employees equally, which improves readability and ensures that all relevant stakeholders are addressed consistently.

2.1 Compliance with laws and standards
KELLER is committed to adhering to all applicable laws and regulations. We expect the same legal compliance and the promotion of lawful behaviour throughout the supply chain from our business partners.

2.2 Labour and human rights
KELLER respects international labour and human rights, including:

• Freedom of association and the right to collective bargaining.
• Prohibition of forced labour, child labour and discrimination.

Our business partners are equally committed to upholding these rights and are expected to promote fair and humane working conditions.

2.3 Health, safety and product safety
KELLER guarantees safe working conditions as well as the quality and safety of its products and services.
We expect our business partners to adhere to the same standards, including regular audits and measures to minimise risk.

2.4 Environmental protection and sustainability 
KELLER is committed to sustainable resource conservation, emission reduction, and compliance with environmental standards. 
We expect our business partners to foster innovative solutions to improve their ecological balance and comply with regulatory requirements.

2.5 Anti-Corruption and fair competition 
KELLER rejects corruption, bribery, and anti-competitive practices in the strongest terms.
We expect our business partners to uphold the same integrity and compliance with antitrust regulations.

2.6 Transparency and supplier selection 
KELLER prioritizes suppliers who implement social and environmentally responsible practices.
We expect business partners to provide transparency regarding their social and ecological performance and to continuously improve it.

2.7 Quality and continuous improvement 
KELLER is committed to the continuous improvement of its products, services, and processes. 
We expect our business partners to likewise focus on quality enhancement and process optimization to meet customer requirements.

2.8 Data protection and confidentiality 
KELLER protects personal data and business secrets in accordance with applicable data protection laws.  
Our business partners undertake to handle data responsibly and to implement data protection guidelines consistently.

2.9 Complaints management and whistleblower protection 
KELLER provides a secure platform for reporting violations and ensures the protection of whistleblowers from retaliation.
We expect our business partners to establish comparable reporting channels and to protect whistleblowers.

2.10 Conflicts of interest 
KELLER is committed to objective decision-making and expects the disclosure and avoidance of conflicts of interest by its business partners.  

2.11 Responsibilities and monitoring 
KELLER regularly reviews compliance with this Code through internal audits and partner assessments. We expect our business partners to implement appropriate measures to ensure compliance.

This CSR and Code of Conduct serves as the foundation for a relationship based on trust. Together, we ensure that social, ecological and ethical principles are respected in all business activities.


Version: 05.12.2024